The Hewing is a smoke-free property, with no smoking allowed in the rooms or in public areas, including the Rooftop.

An early check-in may be available depending on occupancy, but we will not know until the day of arrival what may or may not be possible; feel free to call us around mid-day to see how our day is shaping up. Early check-ins are allowed on a first-come, first-served basis and are never guaranteed.

Absolutely. Bring your items to the Front Desk and we’ll store them for no charge, before check-in or after check-out.

For all reservations not booked under the Pay in Advance and Save rate, if you cancel by 3 p.m. local time at least 48 hours prior to arrival, you can avoid a penalty charge of the first night’s room and taxes. If booked under the Pay in Advance and Save rate, the reservation can be cancelled but the prepaid deposit will be forfeit regardless of the reason for cancellation.

The hotel provides valet-only service to all guests. Overnight valet parking is available at a rate of $52 plus tax per night. Valet parking is currently available between the hours of 6 AM and midnight from Sundays to Thursdays, and from 6 AM to 1 AM on Fridays and Saturdays. Guests requiring access to their vehicle outside of these hours should contact the valet or the Front Desk before midnight to ensure access to their vehicle.

Please contact us at [email protected] for other public options near the hotel.

Our Guest Services team takes great pride in knowing the neighborhood, downtown Minneapolis, and the city itself. Feel free to contact us either at the Front Desk or at [email protected] for recommendations and special requests.

The Hewing is happy to offer massages to our guests through our partnership with The Darling Den. Massages take place onsite in our Yoga Room, located next to the Fitness Center. To get more information on arranging a massage (or massages!), or to obtain a menu of available services, please email [email protected] or call us at 651-468-0400.

Complimentary WiFi is available throughout the hotel.

Each guest room is provided with two Hewing robes. All guests are welcome to request additional robes by contacting the Front Desk at extension ‘0’. Removing robes from the property or choosing to purchase robe(s) will be at the expense of the guest.

Yes, all guest rooms come equipped with a hair dryer.

Most of our rooms are equipped with irons and ironing boards, but if you cannot locate the one in your room, call the Front Desk and one will be brought to you. We do have a few steamers available for guest use; please call the Front Desk to request one.

Yes, we have cribs available free of charge, and also Pack-N-Plays. Simply note the need on your reservation and the crib or Pack-N-Play will be waiting in your room when you check in.

Rollaways are available for a $50 charge per stay, but please be aware that they cannot be placed in Two Queen rooms or Loft King rooms. If you would like to utilize a rollaway, please note that in your reservation, or call us at 651-468-0400, x0.

While guest rooms do not have refrigerators, per se, they do have minibar coolers that keep items on the colder side of cool. Guests are welcome to remove the pre-set contents of the coolers and use them for their own purposes; we charge minibar items by consumption, not movement.

We currently do not have a regular vendor for laundry and dry cleaning services. Please contact the Front Desk for advice and assistance with dry cleaning and laundry needs.

Yes, the Hewing charges a $100 per stay pet cleaning fee for rooms hosting pets, regardless of the size, type or breed of the pet.

The temperature at our spa pool fluctuates with the seasons but generally we keep it between 100 and 102 degrees, so that our guests who are expecting can also enjoy the pool!

Yes, we keep it open 365 days a year!

The spa pool is strictly an amenity for our registered guests, so no outside guests are allowed.

No, the entire Rooftop area is licensed for adults 21+.

There are limited day passes available for public access to the Rooftop spa pool and sauna, Thursdays – Sundays from 11 AM until 5 PM. There are 6 passes available per day (Thursdays – Sundays) on a first come first serve basis; you must be on property to purchase a pass – they cannot be reserved in advance or over the phone. The cost of a day pass is $65 + tax, per person and are available at the Front Desk. You must be 21+ to purchase a day pass.

*During our 2024 Rooftop Summer Concert Series, day passes are not available on Sundays.

Only if you are a registered guest of the hotel who is 21+.

While our Rooftop Lounge can be contracted for parties and/or special events, the spa pool and sauna are amenities important to our guests, and therefore are not able to be rented out. We do occasionally host our own events on the Rooftop, but even then, guests are allowed Rooftop access during the events. If you are interested in renting out our Rooftop Lounge, please contact our Sales department.

All photography requests must go through an approval/permission process, and there may be a fee involved. To learn more, contact our Director of Lifestyle.

Our sauna is a true dry sauna in the finest Finnish tradition!

Yes, bathing suits or other appropriate attire must be worn in the sauna.

The Hewing offers a number of event spaces, from a Private Dining room for smaller groups to up to 175 guests in our Andrews Ballroom. Learn about out event spaces here.

Contracts for all our public spaces go through our Sales department; they also would have information about availability and pricing. You can contact them here.

Groups of ten guest rooms or more are available through our Sales department; pricing and discounts would vary on number of rooms/nights and what other hotel services would be included. To learn about availability and pricing of group blocks, please contact our Sales department.